Should you experience problems using SMART, please follow these steps:

  1. Read all the documentation provided for SMART.

  2. Check that your system meets the requirements stated in the Technical Specifications

  3. Check that you have installed your hardware properly using the SMART Users' Manual..

  4. Check that you have installed and configured DT3153's device driver properly.The following documents might help you if you encounter problems when instaling the frame grabber:

    Installing DT3153 in Windows 98 (2 pages, 136 Kb)    
    Installing DT3153 in Windows 2000 (6 pages, 1.666 Kb)
    Installing DT3153 in Windows XP (5 pages, 682 Kb)
    Installing DT3153 in Windows NT (1 page, 85 Kb)

     

  5. Check that you have chosen the correct optical lens (Choosing the Suitable Optical Lens (7 pages, 531 Kb))

  6. Check if you can find any helpful advice in the Frequently Asked Questions or On-Line Tips sections.

  7. If you can not solve the problem with the previous steps, ask for Technical Support.

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